Friday, March 05, 2004

PocketDock for my iPod: (or why I H8 FEDEX)

So I ordered a PocketDock from Apple on Wednesday, because the included iPod to Firewire adaptor cable that came with my 15GB iPod is already crimped in a few places from my daily abuse and looking like it will short out any minute. So, I decided to go with the PocketDock and a thick little 4" Firewire cable that I already own. Good solution. And I wanted it yesterday, so I decided to fork out the extra $12 to have Apple ship it overnight through FedEx. Unfortunately, FedEx was the only overnight operator that Apple has, and it looks like they have performed the usual inexplicable FedEx screw-up. Here's my tracking information on the package that was supposed to arrive by 3pm EST (now) today:

Ship Date : 03/04/2004
Delivered To :
Delivery Location : TARRYTOWN NY
Delivery Date/Time :
Signed For By :
Service Type : Standard Overnight
Estimated Delivery Date : 03/05/2004 15:00

Scan Activity Date/Time Scan Exceptions
-------------
Arrived at Sort Facility MEMPHIS TN 03/05/2004 12:14
Package status MEMPHIS TN 03/05/2004 07:06 Delay beyond our control
Left FedEx Origin Location RANCHO CORDOVA CA 03/04/2004 22:21
Left FedEx Ramp SACRAMENTO CA 03/04/2004 20:09
Arrived at FedEx Ramp SACRAMENTO CA 03/04/2004 19:09
Pickup status RANCHO CORDOVA CA 03/04/2004 13:10 Pre-routed meter pkg picked up

Now, how does something that is supposed to go to Tarrytown, New York, get misrouted to Memphis, Tennessee? And then, why does FedEx have the nerve to comment "Delay beyond our control" in the tracking info? Ridiculous! I already emailed Apple asking for a refund of the $12 shipping. //rant off...

This is what I get for not being patient and simply ordering directly from SendStation.

*x-posted on 3650 and a 12-inch